Track Your Order

A little reassurance, every step of the way

Thank you for shopping with Sentire-Sensory UK. You can check your order’s progress and view available delivery updates securely through your Shopify order-status page.

Find your order-status details

1. Open your order confirmation or shipping confirmation email from Sentire-Sensory UK.
2. Select the order-status or tracking link in that email to open your order details.
3. If prompted, enter your order number and the email address or phone number you used at checkout, or sign in to your customer account.

Where do I find my order number and email?

Your order number is included in your order confirmation email or SMS receipt. Use the email address you entered at checkout, which is usually the inbox where you received your confirmation.

Can’t find the email? Search your inbox for “Sentire” and check your spam or junk folder. If you checked out using a phone number, look for your order confirmation text message and follow its order-status link.

What will I see?

Your order-status page shows your order’s progress and any tracking information added to your shipment. Depending on the carrier, you may see delivery updates directly on the page or a link to track your parcel on the carrier’s website.

If your order arrives in separate shipments, check the tracking details for each shipment. Tracking information is available once it has been added to your order.

Thank you for letting Sentire-Sensory UK be part of your sensory journey.